FAQs

Question What is acne?
AnswerAcne is a genetic skin disorder and it may be aggravated by many factors. Hormones, stress, lack of a healthy diet, not enough water, using products that clog the skin, too much sun and poor hygiene are just a few of the factors that affect your skin. At Acne Treatment, we not only provide you with effective topical medications, but we also want to know your lifestyle habits in order to address any factors that may be interfering with your desired results. This is why we ask you to fill out our short online questionnaire to learn more about you and your skin.
Question Why am I breaking out?
AnswerPimples are a genetic skin disorder and form inside the hair follicles. They are caused by the retention of dead skin cells that line the hair follicle walls. These dead skin cells stick to the oil that is produced by your oil glands and that attracts bacteria into the hair follicle, which makes your body produce a pimple to fight off the infection.

Of course other factors will aggravate your acne (stress, hormones, unhealthy diet and lifestyle, lack of sleep, excessive sun exposure) but you must be genetically prone to retaining dead skin cells in your hair follicles. Our stealth and effective anti-acne Acne Treatment treatment is all about removing the dead skin cells inside your hair follicles before they get trapped and allow a new pimple to form.

Question Why should I choose Acne Treatment over other prominent online companies that sell anti-acne skincare products?
AnswerWe are the only online skincare company to offer a free individual consultation with one of our expert estheticians to start your path to clear skin via text, phone at (925) 933-8425 or by e-mail.

We work with you to create a customized treatment plan because the products you use need to be the right ones to address your personal skin issues. We know skincare is not a generic, one-size fits all solution.

Additionally, we encourage our clients to check in with us every 2-3 weeks during their first 3 months of treatment to adjust their skincare routines to achieve best results.

Our products do not use clogging oils as preservatives.

Larger companies (you know who they are) make their products in GIGANTIC batches. Therefore, they must add additional stabilizers and oils as preservatives, which ultimately interfere with the topical medications and stop your skin from getting clear.

Acne Treatment is a ’boutique’ acne treatment clinic. We make our products in smaller batches and pride ourselves on using the highest quality, pharmaceutical grade ingredients that are the most effective at clearing problem skin. That’s why we’re confident that Acne Treatment offers the BEST acne product to clear your skin.

Question Why should I choose Acne Treatment over a dermatologist?
AnswerAt Acne Treatment, we believe the anti-acne prescription drugs prescribed by dermatologists do not provide a long term and safe solution for clear skin.

Acne is caused from dead skin cells that get stuck in the hair follicles, not from excessive bacteria or oil production on your skin. Doctors prescribe medications and drugs that do not successfully remove those trapped dead skin cells. Our products get down to the deeper parts of your clogged hair follicles, lift out the trapped dead skin cells and get to the root of the problem – it’s really that simple!

Also, many acne prescription medications often have harmful side effects resulting in intestinal disorders, sun sensitivity, excessively dry skin and eyes and possible liver problems. You don’t need to mistreat your body to stop breaking out.

Question Is Acne Treatment effective for men, women and children?
AnswerYES! Acne Treatment products are formulated with both men and women in mind. Our products leave your skin feeling fresh, they don’t have a ton of fragrance and they are attractively packaged without a bunch of fluff. Acne Treatment is for both men and women (and safe for kids too) who want a customized skin care therapy with exceptional products that really work.
Question I’m an adult – doesn’t acne stop at a certain age?
AnswerAcne is a genetic skin problem and contrary to popular belief, many individuals do not outgrow their breakouts. While it’s true that the older you get, the flare-ups usually become less severe, they’re still unwanted and often embarrassing. Most acne sufferers go between times of flare-ups and clear skin their entire lives.
Question What aggravates acne?
AnswerNow that’s a loaded question! Stress, hormones, lack of sleep, an unhealthy diet, and oil-filled skincare products are the top 5 acne aggregators, but did you notice chocolate wasn’t one of them!? The truth is ‘life’ can make your pimples larger, last longer and leave behind a mark which is why Acne Treatment provides a customized treatment program with personalized attention to help you manage the top 5 aggregators and successfully control your breakouts.
Question Is there a connection between what I eat and my acne?
AnswerYes, it helps to eat a well balanced diet rich in vitamins and minerals and drink plenty of water. This is paramount to having a healthy body and a good complexion. Splurging on bad food once in awhile is no big thing, as long as you eat well most of the time. The stress you put on your body if you mistreat it by not eating right, smoking, doing drugs, over-doing alcohol or caffeine is enough to aggravate even the most mild acne case.
Question How do I know if this treatment will work for me?
AnswerYou are the KEY to your success! Our specially formulated preventative treatment only works when it’s on your skin, so being consistent with your products is crucial. The treatment works as a complete system and results will be reduced if you use other products with Acne Treatment (even if the other products say they’re for acne prone skin). Acne Treatment encourages our clients to check in (email, phone or text) every two weeks for the first 3-4 months of treatment to review their skincare program, as changes may be made if necessary. Pictures are fantastic to send as well with each of your follow-ups. We look forward to significantly improving your skin’s appearance and enhancing your self image soon.
Question What can I use to cover up my pimples that won’t aggravate my acne?
AnswerWhile there are many over the counter makeup products, we don’t recommend using them because they typically contain sticky ingredients that interfere with your ATC topical acne treatment. Even the ones labeled for acne prone skin have oils that clog, but thankfully ATC has a complete line of Invisible Makeup formulated for acne prone skin and custom blended to match perfectly! From setting powders to loose mineral and liquid foundations, we have you covered! Ideal for both men and women.
Question What happens if I don’t see the results I want from Acne Treatment products?
AnswerGive us a call and let us work with you to address your concerns, recommend a different product, or even customize your product – making it stronger or weaker – to better suit your needs. After that, if you are still unhappy with your results, you have 6 months from date of purchase to return them for a full refund. Guaranteed!